Deluxe Konsignment provides two distinct kinds of deliverables: digital products and online courses purchased through this website, and procurement/sourcing services contracted separately. This page explains how each is delivered.

Digital Products (eBooks, Toolkits & Templates)

• Delivered electronically — there is no physical shipping for digital products.
• Download and access instructions are provided through your customer account and order confirmation after a successful purchase via WooCommerce.
• No customs, carriers, or transportation are involved.

Online Courses

• Course access is delivered electronically through the website via Tutor LMS after successful enrollment/payment.
• No physical shipping is involved.

Procurement Advisory & Sourcing Services

The following applies only to physical procurement/sourcing engagements contracted separately from website purchases — not to digital products or courses bought through the site:

• Once an order is confirmed and payment is received, Deluxe Konsignment initiates the procurement and delivery process.
• We partner with established carriers; the shipping method is determined by product type, destination, and client preferences.
• Delivery timeframes are estimates and may vary due to factors outside our control, including customs clearance and transportation delays. We do not publish fixed delivery times, as these depend on the specific engagement.
• Clients are notified of shipping costs before order completion and are responsible for all shipping expenses, including customs duties and taxes.
• Upon dispatch, we provide clients with tracking information to monitor their shipment.
• Clients should inspect items promptly upon delivery and report any damage or discrepancies within a reasonable timeframe.
• Clients are responsible for providing accurate and complete delivery information, including the correct delivery address.
• If delivery cannot be completed, we will attempt to contact the client; redelivery or storage may incur additional charges.

Contact Us

Questions about delivery can be directed to support@deluxekonsignment.com.