Overview
Deluxe Konsignment
Effective Date: [05-01-2026]
1. Digital Products
All products sold by Deluxe Konsignment are digital downloadable materials, including premium business e-books and proprietary consulting frameworks.
Due to the immediate and irrevocable nature of digital delivery, all sales are considered final.
2. No Refunds After Access
Once a digital product has been accessed, downloaded, or made available through the customer dashboard, refunds will not be issued.
By completing a purchase, the customer acknowledges and agrees that:
- The product is a digital download
- Delivery occurs immediately after payment confirmation
- No physical goods are shipped
- Access constitutes fulfillment
3. Exceptional Circumstances
Refunds may only be considered in the following limited situations:
- Duplicate charges for the same order
- Technical failure preventing access to purchased content (that cannot be resolved by our support team)
- Payment processing errors
Requests must be submitted within 7 days of purchase and must include the order number and payment confirmation.
4. Unauthorized Transactions
If a customer believes their card was used without authorization, they must contact their issuing bank immediately.
All transactions processed through our platform may be subject to 3D Secure authentication and bank-level verification.
5. Customer Responsibility
Customers are responsible for:
- Reviewing product descriptions before purchase
- Ensuring compatibility with their device
- Providing accurate contact information at checkout
Refunds will not be granted for:
- Change of mind
- Failure to review product details
- Inability to use the content due to personal preference
6. Contact Information
For refund inquiries, contact:
Email: info@deluxekonsignment.com
Company: Deluxe Konsignment